Welcome to Kool Rabbit, your ultimate fashion destination powered by eMavens, where style meets satisfaction. Our priority is to ensure your shopping experience is as delightful as our fashion collections. In case you're not entirely satisfied with your purchase, please review our Refund Policy below.
1. Eligibility for Refunds
We want you to love what you ordered. If for any reason you're not entirely satisfied with your purchase, you may be eligible for a refund under the following conditions:
Damaged or Defective Products: If you receive a damaged or defective item, please contact our customer support team at support@koolrabbit.com within 3 days of receiving your order. We will arrange for a return and offer you a full refund or a replacement item, as per your preference.
Incorrect Item Received: In the event that you receive the wrong item, please notify us within 3 days of receiving your order. We will arrange for a return and send you the correct item at no additional cost.
2. Items Not Eligible for Refunds
Please note that certain items are not eligible for refunds:
Mega Sale or Clearance Items: Items purchased during a Mega sale, clearance, or any other promotional event are considered final sale and cannot be returned for a refund.
- Please Note: Jewellery for pierced ears may not be returned for hygiene reasons.
Personalized or Customized Items: Products that have been customized or personalized according to your specifications cannot be returned unless they are damaged or defective.
3. Return Process
To initiate a return, please follow these steps:
Contact our customer support team at support@koolrabbit.com within 3 days of receiving your order, providing your order number and details of the issue.
Our team will guide you through the return process, including providing a return shipping label if necessary.
Once we receive the returned item, our team will inspect it to ensure it meets our refund eligibility criteria.
If your return is approved, we will process your refund within 3-7 days. The refund will be issued to the original payment method used for the purchase.
4. Contact Us
If you have any questions or need further assistance regarding our Refund Policy, please don't hesitate to reach out to our dedicated customer support team. at support@koolrabbit.com . We're here to assist you in any way we can.
Thank you for choosing Kool Rabbit, where fashion meets satisfaction. Your trust in us is greatly appreciated, and we look forward to serving you with the best in fashion and customer service.
The Brand attributes..
About MOYCRUSH
MOYCRUSH
is a renowned brand in the world of gifting, fashion jewellery, and
accessories, offering modern-western designs with a distinctive emotional
touch.
Our collection includes captivating men’s and women’s accessories such as beaded fashion jewellery, charming charms, iconic pendants, and fabric headbands.
Loved for its expressive yet minimal style, MOYCRUSH has earned a cult
following among those who value meaning as much as design.
From everyday wear to special occasions, MOYCRUSH offers high-quality accessories
made to feel personal, timeless, and memorable.
Why MOYCRUSH
We don’t just sell accessories.
We create emotions you can wear.
MOYCRUSH was born from a feeling — the kind that never needed words.
Not every love story is loud.
Some stay quiet. Unspoken. Yet unforgettable.
Inspired by a real, unspoken love story —no conversations, no confessions, just moments, glances, and emotions that stayed —
MOYCRUSH turns feelings into something tangible.
Years later, those same feelings became our brand.
Rooted in Real Emotions
Every MOYCRUSH piece carries the essence of:
- first crushes
- soft moments
- innocent emotions
- memories that never faded
We believe some feelings don’t need closure.
They become part of who you are.
That’s what we design for.
More Than Accessories
Hair accessories, jewellery, bags, headbands, rings —they may look simple, but they hold meaning.
A bracelet worn every day.
A necklace close to your heart.
A ring that reminds you of something unsaid.
A bag that carries your memories.
MOYCRUSH turns everyday accessories into quiet reminders of emotions you once felt — or still feel.
Designed to Feel Personal
Our designs are:
- soft, not loud
- minimal, not forced
- emotional, yet timeless
We don’t follow fast trends.
We create pieces meant to stay — just like the feelings behind them.
Each product is designed to be worn, gifted, and kept close.
Why Choose MOYCRUSH
Because you’re not looking for just another accessory.
You’re looking for something that feels like you.
Something that reminds you of:
- a moment
- a person
- a feeling
- a memory
MOYCRUSH exists for those who feel deeply, quietly, and honestly.
Our Promise
To always create with heart.
To stay rooted in real emotions.
To turn quiet love stories into something you can hold.
MOYCRUSH — The Nishani of Every Crush.